THE CONTRACT BETWEEN US
Fflach Cyf must receive payment of the whole of the price for the goods that you order before your order can be accepted. Once payment has been received Fflach Cyf will confirm that your order has been accepted by sending an e-mail to you at the e-mail address you provide in your order form. Fflach Cyf's acceptance of your order brings into existence a legally binding contract between us.

PRICE
The prices payable for goods that you order is as set out in our Web site.
Delivery is included.

WITHDRAWAL BY YOU FROM THE CONTRACT
You may withdraw your order for goods at any time up to the end of the seventh working day after you make your order even if you have then already received the goods. You do not need to give Fflach Cyf any reason for withdrawing your order nor will you have to pay any penalty.
The only circumstances in which you cannot withdraw your order are where you have taken the goods you have ordered (or the ones in relation to which you want to withdraw) out of the sealed package in which they were delivered. To withdraw your order you must notify Fflach Cyf in writing at the address set out in the Fflach Cyf returns section of this Web site. If you have received the goods before you withdraw your order then, unless you have lost your right to withdraw because you have taken the goods out of their sealed package, you must send them back to the Fflach Cyf contact address at your own cost and risk. If you
withdraw your order but Fflach Cyf has already processed the goods for delivery you must not unpack the goods when they are received by you and you must send the goods back to Fflach Cyf at the Fflach Cyf contact address at your own cost and risk as soon as possible. Once you have notified Fflach Cyf that you are withdrawing your order, any sum debited to Fflach Cyf from your credit card will be re-credited to your account as soon as possible and in any event within 30 days of your order PROVIDED THAT the goods in question are returned by you and received by Fflach Cyf in the condition they were in when delivered to you.

AVAILABILITY OF GOODS YOU ORDER
If Fflach Cyf has insufficient stock to deliver the goods ordered by you, any sum debited by Fflach Cyf from your credit card will be re-credited to your account and Fflach Cyf will notify you by e-mail at the address given by you in your order form. The refund will be made as soon as possible and in any event within 30 days of your order Fflach Cyf will not be obliged to offer any additional compensation for disappointment suffered.

DELIVERY OF GOODS TO YOU
Fflach Cyf will deliver the goods ordered by you to the address you give Fflach Cyf for delivery at the time you make your order.
Delivery will be made as soon as possible after your order is accepted and in any event within 30 days of your order. You will become the owner of the goods you have ordered when they have been delivered to you. Once goods have been delivered to you they will be held at your own risk and Fflach Cyf will not be liable for their loss or destruction.

LIABILITY
If the goods Fflach Cyf delivers are not what you ordered or are damaged or defective or the delivery is of an incorrect quantity, Fflach Cyf shall have no liability to you unless you notify Fflach Cyf in writing at the Fflach Cyf contact address of the problem within 10 working days of the delivery of goods in question. If you do not receive goods ordered by you within 30 days of the date on which you ordered them, Fflach Cyf shall have no liability to you unless you notify Fflach Cyf in writing at the Fflach Cyf contact address of the problem within 40 days of the date on which you ordered the goods.
If you notify a problem to Fflach Cyf under this condition, Fflach Cyf's only obligation will be, at its option:- to make good any shortage or non-delivery; to replace or repair any goods that are damaged or defective; or to refund to you the amount paid by you for the goods in question in whatever way Fflach Cyf chooses. Fflach Cyf will not be liable to you for any indirect or consequential loss or damage arising out of any problem you notify to Fflach Cyf under this
condition and Fflach Cyf shall have no liability to pay any money to you by way of compensation other than to refund to you the amount paid by you for the goods in question as set out above. Nothing in this condition is, however, intended to limit any rights you might have as a consumer under applicable local law that may not be excluded nor in any way to exclude or limit Fflach Cyf's liability to you for any death or personal injury resulting from its negligence.

FORCE MAJEURE
Fflach Cyf shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond its reasonable control.

INVALIDITY
If any part of these conditions is unenforceable (including any provision in which Fflach Cyf excludes its liability to you) the enforceability of any other part of these conditions will not be affected.

GOVERNING LAW
The contract between us shall be governed by and interpreted in accordance with English law, and the English courts shall have jurisdiction to resolve any disputes between us.

ENTIRE AGREEMENT
These terms and conditions, together with the current Fflach Cyf Web site prices, delivery details and Fflach Cyf contact details, set out the whole of our agreement relating to the supply of the goods to you by Fflach Cyf. These terms and conditions cannot be varied except in writing signed by a director of Fflach Cyf. In particular nothing said by any sales person on behalf of Fflach Cyf should be understood as a variation of these terms and conditions or as an authorized representation about the nature or quality of any goods offered for sale by Fflach Cyf. Fflach Cyf shall have no liability for any such representation being untrue or misleading.

INTERPRETATION
In these terms and conditions:- "Fflach Cyf" means Fflach Cyf Ltd and/or Ltd., any connected organization that actually supplies goods ordered by you and any successor to its business; "working day" means every day of a calendar year apart from weekends and statutory and public holidays; "us" means Fflach Cyf and you together; and "you" and "your" means the person ordering goods under these terms and conditions.

WEB-SITE
Any information found on the Fflach Cyf web site is intended for guidance only. The web site and the products described in it are subject to change without notice. Copyright in the web site, its design, layout, look, appearance and graphics remain our property. The contents of the web site may be downloaded printed or copied for personal use only Fflach Cyf web site contains links to other web sites. We accept no responsibility or liability for the content of web sites which are not under our strict control. It is not permitted to create a link to this web site without our prior written consent. We do not guarantee that the Fflach
Cyf web site will be compatible with all hardware and software which may be used by visitors to the site. We will not be liable for damage to, or viruses that may affect, your computer equipment, software, data or other property as the result of your access to, use of or browsing of this website or your downloading of any materials, data, text or images. The shopping cart has been designed to work with all web browsers.
However, if you have any problems using the shopping cart, please contact info@fflach.co.uk for assistance. Should you wish to purchase items from Fflach Cyf without using a credit card, please telephone Fflach Cyf on +44 (0)1239 614691

OUR CONTACT INFORMATION
Fflach Cyf
Llys-y-Coed
Tenby Road
Cardigan
West Wales
SA43 3AH
PH: +44 (0)1239 614691
FA: +44 (0)1239 614680

Email: info@fflach.co.uk
www.fflach.co.uk